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Staff Directory


Marla MeyerChief Executive Officer
Lori DykstraChief Operating Officer
Dale NortonChief Financial Officer
Kailene FreyChief Human Resources and Risk Officer
Jackie SwanstromDirector of Governance and Executive Support
Bruce BlumerVice President of Development and Communications

Mission Delivery Leadership

Joan NeilanSenior Regional Director - East Region
Tamara UnterseherSr Regional Director - West Region

Member Services

Rochelle RasmussenDirector of Member Services and Retail Operations
Donnie RiedelMember Services Specialist
Kari CarlsonMember Services Specialist

Membership Development

Julie DanielsonMembership Management Specialist
Rebecca HolmesSr. Membership Management Specialist
Stacie HorstMembership Development Specialist-Sioux Falls, SD
Katie KempterMembership Development Specialist - Sioux Falls, SD
Mellisa BonnetteMembership Development Specialist-Rapid City, SD
Carol BjarnasonMembership Development Specialist-Grand Forks, ND

Member Support

Amanda HeggesethSenior Director of Member Support
Amy TwedellGirl Experience Manager
Carol WestrickMember Analysis Specialist
Patty SheaVolunteer Experience Manager
Wendy LewisOutdoor Experience and Community Development Manager
Amanda PrinesMember Support Lead-Rapid City, SD
Jenny PaytonCommunity Development Specialist - Rapid City, SD
Jennifer JamiesonMember Support Lead - Fargo, ND
Jessica HillesheimMember Support Specialist-Fargo, ND
Vynetta MorrowCommunity Development Specialist-Fargo, ND
Becca GerszewskiMember Support Specialist-Grand Forks, ND
Jackie StettnichsMember Support Lead - Sioux Falls, SD
Brittany KleinhesselinkMember Support Specialist - Sioux Falls, SD
Amber LounsberyMember Support Specialist - Sioux Falls, SD
Julie HarrisCommunity Development Specialist-Sioux Falls, SD
Kent AndersonMember Support Lead - Bismarck, ND
Dani MonzelowskyCommunity Development Specialist - Bismarck, ND

Product Program

Kristi ThunkerSenior Director of Product Program and Strategic Operations
Jennifer AmanProduct Program Manager
Lori JensenProduct Program Manager


Kerri OlstadSales Manager
Virginia NemmersRetail Specialist - Sioux Falls, SD
Molly GuckRetail Specialist-Fargo, ND

Resource Development

James PayerDevelopment Director
Staci MillerDevelopment Director
Bette PoppenGrant Development Specialist
Stacey AndernachtCommunications Manager
TyLynn KluneDevelopment and Communication Specialist


Amy HoilandController
Amber GinterAccounting Manager
Mariah CrozatAccountant


Amanda WixonMarketing Manager

Operational Support

Tara BradyMember Data Systems Analyst
Ted LingenProperty and Fleet Manager


Alex RykenSystem Administrator