What is happening?
GSDH has reactivated all Digital Cookie links. Girl Scouts are able to continue selling cookies through their online sites until May 22. Cookies are only available for direct shipping or donation through our Heroes on the Horizons program.
Why did GSDH decide to turn Digital Cookie back on?
Research from Little Brownie Bakers shows that cookie consumers often want a chance to make repeat purchases, and we’re delighted to now offer them that option.
Why isn’t my Girl Scout's Digital Cookie app working?
The app will not work because girls should not do anything in their Digital Cookie app other than email their customers or share their QR code. The extended sale is for orders placed online for direct shipment or Heroes on the Horizons donations only. You can share your Girl Scout’s Digital Cookie link with friends and family if they want to place orders to be shipped directly to them.
What will I see if I go to the Digital Cookie app?
You will see a gray bar toward the top stating that the app is closed for Mobile App Orders. Customers have to go to your girl’s Digital Cookie link and order online for shipped orders only. There is nothing you can do in the app other than email your customers or share your QR code. If you log into Digital Cookie on a web browser, you will find your site's link that can be shared out.
If I have left over cookies from the sale, can I continue to sell those in-person during this time?
Families have always been able to reach out personally to friends and family after the cookie program ends to sell through their remaining inventory. As always, they should not use any public forums and/or approach any council approved booth sites. The orders during the DC relaunch will be shipped orders only, not girl delivered.
Where do the cookies that are ordered come from?
Just like during the regular cookie program, cookies are shipped direct from Little Brownie Baker’s fulfillment warehouse. It normally takes 2 – 15 business days for shipped orders to arrive.
Do I have to turn my Girl Scout’s Digital Cookie account back on?
No, all Digital Cookie sites have been automatically reactivated. There is nothing you need to do on your end to participate.
If I didn’t set up a Digital Cookie site during the original cookie season, can I create one now?
Yes! You can log into Digital Cookie and set up your Girl Scout’s site.
Will my Girl Scout earn extra rewards?
No. There will be no extra rewards for sales made April 7-May 22, but troops will be earning troop proceeds for each additional package sold.
How do I claim my extra troop proceeds?
They will be automatically deposited into your troop account once the sale is over.
When will this end?
Digital Cookie links will be turned off for the season on May 22.
